At DTG Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, dtgsolutions.vn (the “Site”), and use our services. We are dedicated to complying with all applicable data privacy laws, including the California Consumer Privacy Act (CCPA), the California Online Privacy Protection Act (CalOPPA), and the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). We may collect the following categories of information:
Identifiers: This includes your name, email address, postal address, phone number, IP address, and any other information you provide during the order process or when contacting us.
Financial Information: When you make a purchase, we collect payment information, such as your credit card number, expiration date, and security code. This information is securely processed by our payment gateway and is not stored on our servers.
Commercial Information: This includes records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or Other Electronic Network Activity Information: This includes information about your browsing history, search history, and information regarding your interaction with our website, applications, or advertisements. This may be collected through cookies, web beacons, and other tracking technologies.
Geolocation Data: We may collect information about your general location based on your IP address.
Inferences: We may draw inferences from the information we collect to create a profile about your preferences and characteristics.
2. How We Collect Information
We collect information from you in the following ways:
Directly from You: When you place an order, create an account, subscribe to our newsletter, fill out a contact form, or otherwise communicate with us.
Automatically: As you navigate through the Site, we may use automatic data collection technologies, including cookies, web beacons, and other tracking technologies, to collect certain information about your equipment, browsing actions, and patterns.
From Third Parties: We may receive information about you from third-party sources, such as advertising networks, analytics providers, and social media platforms.
3. How We Use Your Information
We use your information for various purposes, including:
To Fulfill Your Orders: To process your transactions, ship your orders, and provide you with customer support.
To Communicate with You: To respond to your inquiries, send you order updates, and provide you with information about our products and services.
To Improve Our Website and Services: To analyze how our website is used, identify areas for improvement, and personalize your experience.
To Market Our Products and Services: To send you promotional emails, newsletters, and other marketing communications. You can opt-out of these communications at any time.
To Comply with Legal Obligations: To comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.
For Advertising and Affiliate Marketing: To display targeted advertisements on our Site and other websites, and to participate in affiliate marketing programs.
4. How We Share Your Information
We may share your information with the following categories of third parties:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, email marketing, website hosting, and data analytics. These service providers are contractually obligated to protect your information and only use it for the purposes for which it was disclosed.
Advertising and Affiliate Networks: We may share your information with advertising networks, such as Google AdSense, and affiliate networks, such as Commission Junction, to display targeted advertisements and participate in affiliate marketing programs. These networks may use cookies and other tracking technologies to collect information about your browsing activity and interests.
Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties when required by law or to protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Your Rights and Choices
You have certain rights regarding your personal information, depending on your location and applicable laws:
Right to Know (CCPA): California residents have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Right to Delete (CCPA): California residents have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
Right to Opt-Out of Sale (CCPA): California residents have the right to opt-out of the sale of their personal information. DTG Solutions does not sell your personal information.
Right of Access (GDPR): You have the right to request access to the personal data we hold about you.
Right to Rectification (GDPR): You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure (GDPR): You have the right to request that we erase your personal data under certain circumstances.
Right to Restrict Processing (GDPR): You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to Data Portability (GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object (GDPR): You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
To exercise these rights, please contact us using the contact information provided below.
6. Cookies and Other Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity and interests. Cookies are small text files that are stored on your device when you visit a website. Web beacons are small graphic images that are embedded in web pages and emails.
We use cookies for the following purposes:
Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate the site and use its features.
Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This information helps us improve the performance and usability of our website.
Functionality Cookies: These cookies allow our website to remember choices you make, such as your language preference, and provide enhanced, more personal features.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
You can manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies, but doing so may affect your ability to use certain features of our website.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use Secure Sockets Layer (SSL) encryption to protect sensitive information transmitted online. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
DTG Solutions
Address: 71 Street No. 10, Hong Long Residential Area, Hiep Binh Phuoc Ward, Thu Duc City, Ho Chi Minh City, Vietnam
Whatsapp/iMessage: (+084) 769678699 (Mr. Le Phuong)
Email: [email protected]
You can also contact us through the contact form on our website: https://dtgsolutions.vn/
