Acceptance of Terms
These Terms and Conditions (“Terms”) govern your access to and use of the DTG Solutions website, dtgsolutions.vn (the “Site”), and the purchase of any products or services offered by DTG Solutions (“we,” “us,” or “our”). By accessing the Site, placing an order, or using our services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or our services.
Changes to Terms
We reserve the right to modify these Terms at any time, at our sole discretion. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site or our services after the posting of revised Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically for any updates.
Products and Services
DTG Solutions is an online retailer specializing in direct-to-garment (DTG) printing supplies, including inks, pretreatments, accessories, and cleaning solutions. We strive to provide accurate and up-to-date information about our products and services on the Site. However, we do not warrant that product descriptions, pricing, availability, or other content on the Site is error-free, complete, or current.
Orders and Payment
Order Acceptance: All orders placed through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraud.
Payment: You agree to pay the total purchase price for the products you order, plus any applicable shipping and handling charges and sales tax. We accept the payment methods indicated on the Site.
Pricing: Prices for our products are subject to change without notice. We are not responsible for pricing errors that may occur on the Site.
Promotions: We may offer promotions and discounts from time to time. We reserve the right to modify or terminate any promotion at any time, at our sole discretion. Any order that involves the use of a promotion and/or coupon code may be refused or canceled at our sole discretion. This may include, but is not limited to situations where the coupon code has been misused, or where the terms and conditions of the promotion have not been fully met.
Shipping and Delivery
Shipping Charges: Shipping and handling charges will be added to your order total, unless otherwise indicated.
Delivery Timeframes: We will make reasonable efforts to ship your order in a timely manner. However, we are not responsible for delays in shipping or delivery that are beyond our control.
Risk of Loss: The risk of loss and title for products purchased from DTG Solutions pass to you upon our delivery to the carrier.
International Shipping: If you are located outside of the United States, you are responsible for any applicable customs duties, taxes, or other fees associated with international shipments. You are also responsible for ensuring that the products you order comply with all applicable laws and regulations in your country. The receiver/customer is responsible for settling all charges in order for customs to release the shipment and have it delivered.
Returns and Refunds
Please refer to our separate Return Policy, available on the Site, for information about returns and refunds.
Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of DTG Solutions or its licensors and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content on the Site without our prior written consent.
Disclaimer of Warranties
DTG Solutions products are sold for professional use only.
The site and all products and services offered by DTG Solutions are provided “as is” and “as available” without warranty of any kind, either express or implied. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or other harmful components.
No warranty is expressed or implied with the use of DTG Solutions products. No existing parts or consumable printer items are liable for repair or replacement upon use of DTG Solutions products. This list includes but not limited to: printhead, cartridges/dampers, tubing, and or ink delivery system. Please read all Material Safety and Data Sheet information regarding proper handling and use of product.
Limitation of Liability
To the fullest extent permitted by applicable law, DTG Solutions and its affiliates, officers, directors, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your use of the Site or any products or services purchased from DTG Solutions, even if we have been advised of the possibility of such damages.
In no event will DTG Solutions’ total liability to you for all claims arising out of or relating to these Terms or your use of the Site or any products or services purchased from DTG Solutions exceed the amount paid by you, if any, for the products or services giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless DTG Solutions and its affiliates, officers, directors, employees, agents, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your use of the Site, your violation of these Terms, or your violation of any rights of another.
Governing Law and Dispute Resolution
These Terms will be governed by and construed in accordance with the laws of the State of [Insert Your State Here], without regard to its conflict of laws principles.
Any dispute arising out of or relating to these Terms or your use of the Site or any products or services purchased from DTG Solutions will be resolved exclusively through binding arbitration in [Insert Your City and State Here] in accordance with the rules of the American Arbitration Association. The arbitrator’s award will be final and binding, and judgment may be entered upon it in any court having jurisdiction.
Entire Agreement
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and DTG Solutions with respect to your use of the Site and any products or services purchased from DTG Solutions, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and DTG Solutions.
Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck from these Terms and the remaining provisions will remain in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Contact Us
If you have any questions about these Terms, please contact us at:
DTG Solutions
[Insert Your Physical Address Here]
[Insert Your Phone Number Here]
[Insert Your Email Address Here]
Important Considerations:
Legal Review: This is a crucial step. Have this Terms and Conditions agreement reviewed by a qualified attorney to ensure it is legally sound, complies with all applicable laws, and accurately reflects your business practices.
State-Specific Laws: Be sure to tailor the governing law and dispute resolution sections to your specific state and consult with an attorney to ensure compliance with any state-specific requirements.
Clarity and Readability: I’ve used clear and concise language to make these Terms easy to understand.
Website Integration: Make sure these Terms are easily accessible on your website, typically with a link in the footer.
